Refund policy

1. Returns of Other Products

For all products, the standard right of withdrawal under Swedish law applies.

This means that, as a consumer, you normally have a 14-day right of withdrawal from the day you receive your order. (Only applies if the protective plastic around the clubhead remains intact.)

The product may be inspected to the extent necessary to determine its characteristics and functionality. If the product has been used more than necessary for this inspection, a deduction may be made for any reduction in value.

2. How to Make a Return

To initiate a return, contact us at info@ace-golf.se within the applicable return period and provide:

• Order number

• The product you wish to return

• Reason for return (optional)

We will then provide you with return instructions.

3. Refunds

Once we have received and approved the return, the refund will normally be processed within 10 business days using the same payment method used for the purchase.

Deductions may be made in cases of abnormal wear, reduction in value, or if the product is not returned in accordance with the applicable terms.

4. Complaints and Defective Products

If you have received a defective or incorrect product, please contact us as soon as possible at info@ace-golf.se and provide your order number, photos, and a description of the issue.

Your right to make a complaint is governed by the Swedish Consumer Sales Act.

5. Contact

If you have any questions regarding returns or complaints, you are always welcome to contact us at info@ace-golf.se.